frequently asked questions

YES. We offer FREE Shipping on all orders over $55*.

*Total order amount after any discounts and before any taxes.

Canada & USA.

Flat Rate Shipping is $11.

FREE Shipping on all orders over $55*.

*Total order amount after any discounts and before any taxes.

We use UPS and Canada Post.

We ship out speedy quick! Usually within 48 hours*.

*Please note that orders placed on the weekends and statutory holidays will be processed on the following business day. 

After we process your order you will be sent tracking information via email.

No, sorry! Unfortunately, at this time we are unable to ship to PO boxes.

Once your order has shipped, you will receive an email with tracking information. You can also check the status of your order on the Order Page sent via email.

Please wait 24 hours after receiving your tracking number as it sometimes takes a while for the carrier to update this information. If it’s still not working, please contact us at team@jubelnaturals.cawith your name and order confirmation number. 

At Jubel Naturals, natural refers to products that are made with ingredients extracted from plant-based sources. We use natural ingredients to power our skincare and wellness products. We highly encourage you to go through and compare our ingredients to other brands!

Veganism is the practice of abstaining from the consumption or use of animal and animal products. All Jubel Naturals products are vegan. We never include ingredients sourced from animals in our products.

cruelty-free refers to products that have not been tested on animals. All Jubel Natural products are cruelty free certified by Leaping Bunny and PETA. We have never and will never test on animals nor use any ingredients that have been tested on animals in our products. 

NPN stands for Natural Product Number. This is an eight-digit number that identifies the product as an approved Natural Health Product (NHP) by Health Canada as safe, effective and of high quality under Canadian Natural Health Product Regulations. 

In our product facilities in Vancouver, Canada.

Step 1: Remove the pump cap from the bottle.

Step 2: Thoroughly rinse the empty glass bottle and pump cap.

Step 3: Place both separately in the recycling bin.*

*Check with your local recycling department to ensure that they can accept the pump cap. If not accepted, please toss the pump cap in the garbage.

Step 1: Remove the cap.

Step 2: Use scissors to cut off the top. Squeeze as much product as you can! (Don't let it go to waste!) Wash out any leftover residues.

Step 3: Place both tube and cap separately in the recycling bin.*

*Check with your local recycling department to ensure that they can accept the pump cap. If not accepted, please toss the pump cap in the garbage.

Mist Bottles:

Step 1: Twist and remove the spray pump.

Step 2: Thoroughly rinse the empty bottle and spray pump.

Step 3: Place both separately in the recycling bin.*

*Check with your local recycling department to ensure that they can accept the spray pump. If not accepted, please toss the spray pump in the garbage.

Plastic Jar:

Step 1: Twist and remove the lid.

Step 2: Thoroughly rinse the empty jar and lid.

Step 3: Place both separately in the recycling bin.

Step 1: Remove the cap and rinse.

Step 2: Carefully remove the roll-on applicator and place it in the garbage.

Step 3: Rinse the empty glass bottle thoroughly.

Step 4: Place the empty glass bottle and cap separately in the recycling bin.